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Welcome to MONSOON Sales Store at babyclothdeals.com. These Terms and Conditions outline the rules and regulations for using our website and purchasing our delightful children’s clothing collections.

By accessing our website and making a purchase, you agree to these terms. Please read them carefully before placing your order.

1. Our Store and Products

1.1 About Us

MONSOON Sales Store is a specialist retailer offering high-quality children’s clothing for:

  • Baby Girls (0-3 years)
  • Boys (0-12 years)
  • Girls (3-12 years)
  • Children’s Collections

1.2 Product Characteristics

Our collections feature:

  • Gentle, comfortable fabrics suitable for children’s delicate skin
  • Thoughtfully designed styles for everyday wear and special occasions
  • Age-appropriate sizing with clear guidance to help you select the perfect fit

Note: Product images on our website are as accurate as possible, but slight variations in color may occur due to monitor settings.

2. Ordering Process

2.1 Placing an Order

To place an order:

  1. Select your desired items and add them to your basket
  2. Proceed to checkout
  3. Enter your shipping details and select a payment method
  4. Review your order carefully before confirming
  5. You’ll receive an order confirmation email

2.2 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Incorrect pricing information
  • Suspected fraudulent activity
  • Unavailability of stock
  • Shipping restrictions to your location

3. Pricing and Payment

3.1 Prices

All prices are in GBP (£) and include VAT where applicable. We occasionally run promotions which will be clearly marked on our website.

3.2 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Payment Security

All payments are processed through secure gateways. We do not store your full payment details on our servers.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

Method Cost Carrier Delivery Time Tracking
Standard Shipping £12.95 DHL or FedEx 10-15 business days after dispatch Included
Free Shipping Free (orders over £50) EMS 15-25 business days after dispatch Included

4.3 Delivery Areas

We ship worldwide, excluding some remote areas in Asia and other regions. If we cannot ship to your location, we will notify you during checkout.

Important: Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in our collections, provided they are:

  • Unworn and unwashed
  • In original packaging with tags attached

5.2 Non-Returnable Items

We cannot accept returns for:

  • Underwear and socks (for hygiene reasons)
  • Personalized items
  • Sale items (exchange for store credit only)

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of delivery with your order details
  2. Wait for return approval and instructions
  3. Package and ship your return to: 15 Kingstown Rd, Carlisle, GB CA3S 6UA

5.4 Refunds and Exchanges

  • Refunds: Processed within 3-5 business days to your original payment method
  • Exchanges: We cover standard shipping for replacement items
  • Original shipping costs are non-refundable

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details.

6.2 Accurate Information

You must provide accurate and complete information when placing an order, including:

  • Correct shipping address
  • Valid payment details
  • Current contact information

6.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to place orders
  • Make false or fraudulent orders

7. Intellectual Property

All content on our website, including:

  • Product images
  • Descriptions
  • Logos
  • Website design

is the property of MONSOON Sales Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

While we take great care in selecting our products, MONSOON Sales Store is not liable for:

  • Any allergic reactions to materials
  • Improper use of our products
  • Any modifications made to products after purchase

8.2 Website Availability

We strive to keep our website available 24/7 but are not liable for temporary outages due to:

  • Technical issues
  • Maintenance
  • Circumstances beyond our control

8.3 General Limitation

Our total liability for any claim related to your use of our website or products is limited to the purchase price of the items in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms and Conditions periodically. The current version will always be available on our website with the effective date displayed.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact our caring customer service team:

Email: [email protected]
Postal Address: 15 Kingstown Rd, Carlisle, GB CA3S 6UA

Thank you for choosing MONSOON Sales Store for your little one’s wardrobe needs. We’re committed to making every part of your shopping experience as delightful as our children’s clothing collections.