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At MONSOON Sales Store, we cherish the trust you place in us when shopping for your little ones’ clothing. Just as we carefully select the finest fabrics for our children’s collections, we’re equally committed to protecting your personal information with the highest standards of security and care.

1. Information We Collect

To provide you with our magical shopping experience, we may collect:

  • Personal Details: Name, email address, shipping/billing address, phone number when you create an account or place an order
  • Payment Information: Credit/debit card details (processed securely through our encrypted system), PayPal email (when used)
  • Order History: Records of purchases for our Baby Girls 0-3yrs, Boys 0-12yrs, and other collections
  • Device & Browsing Information: IP address, browser type, pages visited (through cookies and similar technologies)
  • Communication Data: Emails or messages sent to our customer service team

2. How We Use Your Information

We use your data with the same care we put into designing our children’s clothing:

  • To process and fulfill your orders for our enchanting collections
  • To provide secure payment processing through our PCI-compliant systems
  • To offer personalized recommendations based on your browsing preferences
  • To improve our website and services (just as we continually refine our designs)
  • To communicate order updates, offers, and important notices
  • To prevent fraud and protect the security of your information

3. Data Sharing & Disclosure

We treat your data as carefully as we would delicate baby garments:

  • Service Providers: We share necessary information with trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and website operations – all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and customers.
  • Business Transfers: In case of mergers or acquisitions, customer information may be transferred as a business asset.
  • We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and maintain the same security standards described in this policy.

5. Data Security

We protect your data with the same dedication we apply to selecting premium fabrics:

  • 256-bit SSL encryption for all transactions
  • PCI DSS compliance for payment processing
  • Regular security audits and monitoring
  • Limited access to personal data within our organization
  • We never store complete payment card details on our servers

6. Your Rights & Choices

You have control over your information, just as you choose the perfect outfits for your child:

  • Access & Correction: You may review and update your account information at any time
  • Data Portability: Request a copy of your personal data in a structured format
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional emails at any time
  • Cookie Settings: Manage your preferences through your browser settings

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies – small text files that help us:

  • Remember your preferences and shopping cart items
  • Analyze website traffic to improve your experience
  • Provide relevant product recommendations from our collections
  • Measure the effectiveness of our marketing

You can control cookies through your browser settings, though this may affect website functionality.

8. Children’s Privacy

While we specialize in children’s clothing, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may occasionally update this policy, just as we refresh our collections. Significant changes will be notified through our website or email. We encourage you to review this policy periodically.

10. Contact Us

For any questions about our privacy practices or your personal data, please contact our caring team:

MONSOON Sales Store
15 Kingstown Rd, Carlisle, GB CA3S 6UA
Email: [email protected]

Thank you for trusting MONSOON Sales Store with your little one’s wardrobe needs and your personal information. We’re committed to protecting both with the utmost care and attention.